Shipping Policy – Aayush Jewellers
Effective Date: [01/07/2025]
At Aayush Jewellers, we aim to deliver your favourite artificial jewellery to your doorstep quickly, safely, and affordably. This Shipping Policy outlines how we handle delivery, shipping charges, timelines, and other related matters.
1. Shipping Coverage
We currently ship across India. For international orders, please contact us directly at aayushjwellers@gmail.com].
2. Order Processing Time
- All orders are processed within 1-2 business days (excluding Sundays and public holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
- During high demand or festival seasons, order processing may take slightly longer.
3. Delivery Time
Delivery time depends on your location:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3 – 5 business days |
| Other Indian Cities | 4 – 7 business days |
| Rural Areas | 5 – 9 business days |
4. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- For orders below ₹999, a flat shipping fee of ₹60 applies.
- Cash on Delivery (COD) is available with an additional fee of ₹40.
5. Courier Partners
We work with trusted courier partners like Delhivery, Shiprocket, and India Post to ensure reliable and secure delivery.
6. Tracking Your Order
Once your order is shipped, you’ll receive an email and/or SMS with your tracking number and link. You can track your shipment via the courier’s website.
7. Delays & Delivery Issues
We strive for timely delivery but cannot be held responsible for delays caused by:
- Incorrect or incomplete address
- Weather or natural disasters
- Courier service issues
- Local COVID or lockdown restrictions
If your order is delayed beyond the expected delivery time, please contact us at [aayushjwellers@gmail.com].
8. Damaged or Lost Packages
If your order is damaged in transit or appears lost, please inform us within 48 hours of delivery attempt. We will investigate and resolve the issue promptly.
9. Change of Address
If you wish to change the shipping address after placing an order, please contact us within 12 hours at [aayushjwellers@gmail.com]. Changes after dispatch may not be possible.
10. Contact Us
For any shipping-related queries, feel free to contact:
Aayush Jewellers
Email: [aayushjwellers@gmail.com]
Phone: [+91-8052128641]
Website: [www.aayushjewellers.com]